Martin Röll is a business consultant, trainer and coach who supports businesses, organizations and individuals with entrepreneurial, management and strategic issues. Blogger Oliver Gassner chatted with him about rome2rio, copycats, and what cooking in a Buddhist monastery has to do with innovation.
Oliver Gassner: Hello, Martin.
Martin Röll: Hello, Oliver!
OG: Please take a moment to introduce yourself to our readers.
MR: My name is Martin Röll, and I’m an entrepreneur, consultant, coach and dancer based in Luxembourg, Berlin and Dresden.
OG: A few years ago, you were very active in web consulting, before repeatedly visiting and then moving to a Buddhist monastery. Can you describe how the web was “different” before and after that time?
MR: Afterwards, it was much “slower”. I had the impression that a lot less was going on – probably not because that was actually the case, but because I was observing it with greater serenity. I no longer get jumpy over every bit of news and every tweet.
OG: Does that mean you feel that you get more mail if you stare at your inbox?
MR: Oh, email is different. I don’t get very much email these days. But you’re right: watching things makes them “bigger”. And sometimes more threatening.
OG: Do you tend to call people or meet them face-to-face?
MR: I mainly meet people in person. I find that a lot more can happen in personal interaction than via telecommunications.
OG: I really liked your idea with office hours in a café, but I didn’t dare implement it myself. Probably because I didn’t – and still don’t – live in a big city.
MR: Actually, I think it would work even better in a small town or village. Word gets out fast: “You can find Oliver in that café every Monday; just show up and he’ll give you a hand.” Of course, then you really won’t be able to hide anymore.
OG: What would you say is the difference between innovation and a (good, new) idea?
MR: Innovation is the realization of a new idea. The idea is just the start. Innovation is the actual work.
OG: People always get the impression that Europe is a home to copycats, while real innovation takes place in the States or even Asia. Is that true? Why (not)?
MR: Well, where does innovation come from? If I’m inspired by an American blog, and then build a product with a team from Europe, India and Korea, where do you localize the innovation?
OG: Well, it’s probably more likely that someone in the U.S. will already be working on an idea, and that someone in Berlin, Hamburg or Munich then replicates it.
MR: So?
OG: What’s so great about that? Isn’t that a waste of creativity?
MR: I think those are theoretical issues. If you want to invent something, invent it. If you want to copy something, copy it. Wherever you happen to be.
OG: What are the prerequisites for turning an innovation into a business?
MR: A market.
, i.e., a buyer, and a place where the innovator and buyer can meet.
OG: And when does my innovation become tasty for the market – or even edible? Do you have a recipe?
MR: I worked as a chef for three months in the monastery. I simply cooked food the way _I_ liked it. The others usually liked it as well. And if not, they spoke up.
That could be a principle for any kind of innovation or even product development: start by doing what’s good for yourself. Then offer it to others. Listen attentively to the feedback. And then decide carefully whether to follow it or not.
OG: What’s the most fascinating innovation that you’ve seen lately – online or off?
MR: Kickstarter, and generally everything that supports the good-idea-to-product-development process.
OG: In 2005, you and Rainer Wasserfuhr philosophized about the future of mobile networking. The result was something that could be a cross between a XING handshake and Foursquare – i.e. something from 2010/2011: http://www.roell.net/weblog/archiv/2005/10/12/bahnopenbcplazes.shtml. When you look five years into the future, what do you see? What will be possible then?
MR: It’s a shame that something like that still isn’t available, isn’t it? I predict that five years from now, we’ll have a decent location-based service that will show us people nearby with whom we can do whatever is important to us at the moment. And we’ll finally have a decent search engine for travel connections, something like http://www.rome2rio.com/ and http://hipmunk.com/ and http://bahn.de/ rolled into one.
(http://www.rome2rio.com/ and http://hipmunk.com/ are cool, by the way. They certainly qualify as fascinating innovations. And I would still like to pair them with XING: “If you are traveling from A to B, travel, then stop over in C – it’s cheaper, and X lives there.”)
OG: I also wouldn’t mind finding something that could route me from door to door by public transport, rail and air.
Is creativity a must?
MR: Nah, not really.
OG: Why not?
MR: You need to breathe. You need to eat, drink, and excrete. Everything else is optional. It’s true, I’ve tried it!
OG: When do you tend to be most creative?
MR: When I’m not stressed. When my brain has time to resort itself. I get the most ideas in the shower, but they usually aren’t worth pursuing. The ideas that really gain traction arise in everyday situations, in a good balance of work and relaxation.
OG: So, now the tough decisions at the very end: iOS or Android, Facebook or Google+?
MR: Haha, neither, and Facebook of course.
OG: Why? Is Google untalented in the social?
MR: I think G+ is really awful. My friends are not “circles”.
OG: Are all of your contacts your friends? That’s not the case for me – nowhere.
MR: Nah. But my contacts aren’t “circles”. That metaphor simply doesn’t fly for me.
OG: In Facebook they’re lists – that nobody uses. But that’s really a matter of taste, I guess. Thanks for the interview.
MR: I have nice, long, well-groomed lists on FB.
And you’re welcome!